Operations · Nonprofits and growing companies

Jeremiah LaCoille

I've spent twenty years making organizations run, from a church that grew to eight campuses to a broadcast sales team booking more deals than it ever had.

Now I help other teams fix the parts that quietly don't work: the database nobody trusts, the process that lives in one person's head, the report that takes a week to pull together. I find it, fix it, and leave it so your people can run it without me.

Book a free half hour
Jeremiah LaCoille

What I do

Where I usually start

A two-week look under the hood

I sit with your team, map how work actually moves, and hand you a short list of what to fix first, in order.

Cleaning up or moving your CRM

Donor database, HubSpot or Monday. Duplicates gone, fields that mean something, and a pipeline your people will actually use. I've moved about 10,000 messy records into one system before.

A day a week of senior operations help

For the stretch when you need someone experienced in the room but can't justify a full-time hire.

Back-office routines that run themselves

The weekly status report, the morning summary, the records check. Set up once, written down, and owned by your team.

Where I've done it

The short version

$18.68MCapital campaign, led through COVID
~10,000Records pulled into one system
8Campuses on one set of operations
+42%Deal volume, year over year

Tandem Industries

Founder · 2026–now

I run my own operations practice now. My back office runs on the same kind of systems I build for clients: a daily brief, project status, a financial check and a records audit that show up on schedule without anyone chasing them.

Vox Church

Elder since 2013 · On staff 2017–2025

I've been an elder at Vox since 2013, the first and longest-serving. On staff I ran operations, covering finance, data, IT and buildings, across eight campuses while the church grew to 3,000 people a week, and brought in Sage Intacct for the accounting.

Then I moved into major gifts. I put our top 200 donors on a proper CRM and led an $18.68M capital campaign straight through COVID.

Knocking

Head of Operations · 2025–2026

I ran operations for a broadcast sales division: 28 people across nine departments. Deal volume grew 42% year over year, deals went from created to confirmed in a median of nine days, and I led the move from HubSpot to Monday that pulled about 10,000 records into one place.

Premier Festivals

Production Manager · 2010–2017

Before all of that, I produced live music festivals. Ninety-four of them, start to finish.

How I work

A fixed price and a clear finish line

You'll know what you're paying for and when it's finished. Everything I build gets written down, so it keeps working after I've gone. I'm based in Connecticut and work with teams anywhere in the US.